CLEARWATER, FLORIDA, December 2nd, 2019 –
As a result of AAMPs strong commitment to the MECP certification program, AAMP GLOBAL announces the opening of its Industry-first, MECP Certified Technician hotline!
By opening a dedicated technical support line for AAMP products to MECP technicians, AAMP will now provide a quick way for certified installers with difficult problems to quickly get technical assistance, without having to go over basic troubleshooting items that should be checked before reaching out to tech support. AAMP recognizes that techs who are MECP certified have developed a certain level of professional troubleshooting skills, and employ these skills when installations get tricky.
When calling the MECP hotline, callers will be asked to provide their CEA Certificate number, which is readily available right on the MECP certificate. Once cleared, they will receive technical assistance from one of two MECP Master Certified technical support representatives, one of which is an Honorary Master, the highest level of certification one can achieve in the MECP program.
AAMP’s Technical Services Manager, Ernie Hartman says: “We recognize the value of time in today’s busy world. AAMP is very excited to provide a technical support path for MECP certified technicians that allows them to “bypass the line” so to speak, avoid all the simple questions, and get right to the matter at hand.”
“AAMP Global and it’s employees have long supported the MECP program, and they recognize the dedication and focus required to achieve certification,” says Kris Bulla, MECP Consultant. “It’s nice to see a tangible benefit tied with our certification program.”
Not only does this number support calls, but also text messages! Starting today, MECP certified techs can call or text their issues to 727-263-1617.